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Returns
Our policy lasts 30 days. If 30 days have gone by since your product delivered, unfortunately we can’t offer you a refund or exchange. We accept return if the product is damaged or faulty by our end.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or Any item that is returned more than 30 days after delivery will not be eligible for refund or exchange.
Refunds (if applicable)
Once we receive the Return shipment, 100% refund will be initiated within 24 hours and you will receive it in your bank account/Credit card within 5 to 7 days (Timing Depends on your local bank). Refund is Possible Only after Parcel is dispatched, delivered and you have already Returned your original garments to any of our warehouse.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@romanluxura.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@romanluxura.com and send your item to:
23, Ground Floor, Behind Patel Faliyu, Opp.Kaushal School, Nana Varachha
Surat – 395006, GUJARAT. Phone : +918758642898
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
