Secure Payment With Paypal | Express delivery | Free shipping Wordlwide | 30 Days free Returns | Customer Support (WhatsApp) : +919033794919 | +917990369322

RETURNS EXCHANGES

“No question Asked” Return Policy
Free Returns within 30days

 

Returns
Our policy lasts 30 days. If 30 days have gone by since your product delivered, unfortunately we can’t offer you a refund or exchange. We accept return if the product is damaged or faulty by our end.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error or Any item that is returned more than 30 days after delivery will not be eligible for refund or exchange.

Returning with ROMAN LUXURA is even easier than ordering one. You can email us at support@romanluxura.com  or call / Whatsapp us at +91 9033794919 and tell us for return or exchange. We will confirm the Refund/Exchange.
then You need to ship the parcel at  our  warehouse and don't worry we will  bear return shipping charges.
Indian warehouse address : 23, Ground Floor., Behind Patel Faliyu, Opp.kaushal school, Nana Varachha, Surta, Gujarat, India, Pincode - 395005

 

Refunds (if applicable)
Once we receive the Return shipment, 100% refund will be initiated within 24 hours and you will receive it in your bank account/Credit card within 5 to 7 days (Timing Depends on your local bank). Refund is Possible Only after Parcel is dispatched, delivered and you have already Returned your original garments to any of our warehouse.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@romanluxura.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@romanluxura.com and send your item to:

23, Ground Floor, Behind Patel Faliyu, Opp.Kaushal School, Nana Varachha
Surat – 395006, GUJARAT. Phone : +918758642898

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

BACK TO TOP