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Refunds (if applicable)
Once we receive the Return shipment, 100% refund will be initiated within 24 hours and you will receive it in your bank account/Credit card within 5 to 7 days (Timing Depends on your local bank). Refund is Possible Only after Parcel is dispatched, delivered and you have already Returned your original garments to any of our warehouse.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@romanluxura.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@romanluxura.com and send your item to:

23, Ground Floor, Behind Patel Faliyu, Opp.Kaushal School, Nana Varachha
Surat – 395006, GUJARAT. Phone : +918758642898

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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