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It's really fast! We strive to deliver all our orders/products as quickly as possible. Depending on your address, delivery takes 8 to 10 working days. If you placed an order for a Customized Product, then it will take an extra 5 to 7 days to manufacture the product.
Once we ship the order, you will receive an email with the tracking link. You can click on that and track the order.
The worldwide shipping is free. There are no hidden charges.
Our shipping partner will drop you a mail or SMS before attempting the delivery. We recommend that you receive the order yourself. If it is not possible then you can ask your family member or neighbour to receive the parcel. For security and validation, the signature of the receiver will be taken at the time of delivery.
Contact our customer service executive, and we will resolve this. We’ll get back to you within 24 hours.
Generally, we do not repeat sold-out designs. We advise you to explore new arrivals, which are generally on top of the page in respective categories.
We understand that you can’t wait at your delivery address all the time, and that is exactly why we will try to attempt delivering your order thrice; each attempt on a consecutive day. Thus if you have missed the delivery, please do not worry, we will try to make an attempt again.
If you contact us before the parcel is dispatched, then it is possible. But once the parcel is dispatched, then it is not possible as the system would have already passed the mobile number and address to our warehouse to pack and ship your product. That said, we never say never! You can always cancel the order before it has been packed and can place a new order. Don't worry, there are no cancellation charges.
Rarely, to avoid any confusion in the order section and payment, we do not advice to give orders on phone calls. In case you need any assistance in placing an order, then place a call to our customer service executive or drop WhatsApp Message and we’ll assure to assist you with any issues in placing the order.
Unfortunately, once the order is placed, you won’t be able to add more items to it. You can place a new order for the items you missed out on adding.
Yes, we deliver worldwide.
If so, please add a note at that time of placing an order about the invoice.
If you want an invoice after receiving the package, just give us a buzz and we'll email you a soft copy.
No, we are available online only. Delivery is available all over the world.
Yes, We have 30 days Free Return policy. Read our return policy in detail here: Returns & Exchanges
Once we receive your returned parcel, we will dispatch your exchange within 2 days from our warehouse.
Yes! You can cancel an order as long as we haven’t shipped it.
For customised products, Order Cancellation is not possible.
Please don't do that! We have a very flexible policy where you can create a return request on our website in the “My Account” section or you can call or email our customer care team. To avoid any confusion or delay, our courier partners are advised not to accept open packages.
We believe in offering fabulous quality at the right price upfront.
We use very high-quality materials and make a lot of effort to manage the best quality of production in the world. This does not come cheap. We have tried to keep our prices as fair as possible for customers – our prices do not account for commissions, discounts and unsold stock. We believe it’s nicer to buy fewer but buy better.
We would love for you to try our products and are confident you will see the value like as lakhs of our customers do.
